Reliable Life Insurance Company Reviews

Nothing. I was tryin to see if I can get a loan on my life insurance policy. I have 5 policies and I don't have my policy number

I have been given the runaround for several months now about my two policies. The company states 1of my policies were terminated but they don't have any additional information or paperwork or proof as to why.

I have had the 2 life policies since the 1980s. As far as customer service, I've been rudely lied to and sadly misinformed as far as sending out my policy information, correspondences, documents, and phone numbers. Per receptionist and unprofessional customer service representatives that claim no one else is available and there is no corporate office #.

At one point my son being at work was asked to be put on the phone to verify that I had his permission to obtain the policy information. He had to verify his information even though it's my policy and in my name!

To this day I still had not received any information on either policy. I phoned again. I went through 6 different numbers and reps (some VERY rude) only to find out there is no record of my request for the copies of both policies, and any and all documents or correspondences. I was given another phone number and a consumer report phone number which is just a recording to submit a letter in writing.

Talk about a runaround.

The Reliable Insurance Life Insurance Company is now supposedly a part of The Kemper Company which I was told does not even have a license and is under MANY names online, Kemper Direct, Kemper Preferred, Kemper Home Services, Unitrin Company, to name a few. The Reliable Life Insurance I signed up with was a great company in the 80's that it's sad that someone has dropped the ball on their ancestor's business and allowed these crooks to get away with all this.

I will not let this go. I will file a complaint with whom ever I have to in hopes that is not happening to others, and to get what is rightfully mine, My LIFE policies.

How can I get another policy mailed out to me?

I filled a surrender form in late April. District Manager failed to turn in the paperwork.

Subsequently, I mailed in another form and the same District Manager conveniently went on vacation. I am surrendering both policies due to poor customer service.

Got in touch okay but, nobody I talked to had a clue as how to process a payment. I was sent a reimbursement E-check twice and both times the name on the check was wrong .

My Name is Carolyn Watson . I got check with the name Carla Garrett and another that had Carolyn g Mckellar ( a name I haven't used for over 25 years . My bank would not cash either, so that was money lost . Didn't send them back because I was afraid they would be worse a third time .

Guess What ? today I got a reinstatement check for 65 dollars for 65.00 with my Brother's name on it . (Carl Garrett ) I don't even know the status of my policy for Carl Garrett and Carolyn Watson . My Mother ( Dorothy Johnson ) used your company for 60 years without a problem because of the great agent she had .

She passed away and I took over the payment for my brother and me . It's not that complicated . I don't know my agent's name but he told me I could write e checks .

Seems somebody don't know how to post them . I always include the policy numbers .

I told this life insurance policy I no longer wanted this instead n that I wanted to cash in my policy the manager of the insurance in Austin Tx agree n I have not received my cash nor can I contact anyone.they are threatening to not give me my money back for none payment.please help me I'm 85 years old,my friend is taking care of this for me she has my permission.

I HAVE BEEN TRYING TO REACH THE SOUTH DALLAS LOCATION ALL WEEK REGARDING MY POLICY. THEY ANSWER THE PHONE AND IMMEDIATELY PLACE YOU ON HOLD, AND THEY DO NOT RETURN TO ASSIST. I HAVE CALLED ALL WEEK AT DIFFERENT TIME AND THE HOLD TIME IS PAST MY HOUR LUNCH, AS OF RIGHT NOW WHILE WRITING THIS COMPLAINT, I AM STILL ON HOLD......

My grandmother paid on a policy for me for 17 years. She recently passed and I decided to cash mine in due to how JANKY this company is. It’s going on three months and I’m still being told it’s in processing no one within the company will assist me with getting this resolved

My daughter anna hubbard and I (Linda Gutierrez) have been trying for 6 months to do a change of ownership on a policy. 2 times you you said wrong policy no.

Policy was correct. Then it was we had it filled wrong. So we corrected that. Everytime in a company office handled by a agent.

Assist by main company rep. One phone. And now 3 months later we still havent gotten no response. Even have talked to agent bradley sanderson since sending in.

We will look in to it. Nothing.

My Mom pass away 24 years ago with a pay up 5000 be policy and still no pay out . And now there want to pay just a 100$

The lady Miss Mary last name n g w a z i n i she is a my contact insurance agent for the reliable life insurance I've been with the reliable life insurance for 46 years she came to my door after I already told her I will pay her next week and my sister didn't pay her money she did not she just open the door. after I called her you know just forget I wanted to tell her in the future could you please knock on the door basically go to the Family Dollar that you always go to and next time can you write the date down and be professional if you have 300 customers to write the date down not come to my house I said I have a business I've children my grandmother was in the butt in the tub I have a business too so please take keep notes because customer service is very important

I Filed a claim for for death benefits over 3 months ago and have not recieved the benefits yet! Just recently I got a letter stating if the requested claimants statement within 21 days the proceeds of the policy will be placed in unclaimed Equity payable to the state of Arkansas.

Immediately sent certified letter and claimant statement! Have yet to recieve check!

The customer service is horrible! If the funds are not recieved in 5 business days I will definitely be filing a lawsuit

she came up to my door without knocking open the door and ask for some money that I was supposed to be paying for the another policyholder I'm not the policy over I have a business I had a lot of things going and I had my client was in the tub she came already two days ago with her manager and that she can ask me two times what date I was going to pay if my sister didn't pay it was next week so when I called her back just so you know tell her about it because I didn't think it was right anyway I called her district manager Craig and talked to him in the Houston location

My grandmother had a policy on my aunt who passed away, when she was issued a check for the remainder of the claim the routing number was illegible. The check was sent back and told to wait 3-4 weeks.

After we did not recieve the check we contacted the company several times and spent over 10 hours on hold over 4 calls. We were told we would receive a call back and waited over a week with no call. It has been over a month and my grandmother has not received another check.

I can not recommend enough that NOBODY do business with this company. It is almost impossible to get a hold of anyone and when you do the information is incomplete.

The policy is for my grandson, his mother my daugther died. I am the owner & I need to change the beneficary.

I am on hold now for more than 1 hr.

I will file this with the State board of insurance for the value of the police, $10,ooo someone need to speak to me. I will call again July 11,2018 Jones.