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My Mother , has purchased policies from So-called Reliable since 1973 They refuse to send her a copy of the policy. They refuse to process her loans.They refuse to answer any questions on these illegal policies.There has been no one to contact, the company refuse to...
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Anonymous
LWK

I'm dealing with the exact same problem. My Mom has paid on a $2000 policy since 1972 and they're telling us the paid up date is 2041. We can't get a copy of the policy either...

Anonymous
Carolanne

Going thru the same thing with a family member. Who has been paying on a $3000 policy for 23 years and it will not be paid up until they are 90 years old. When I spoke with th...

I didn't like
  • Refuse to send copy of policies
#1125286
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Reliable Life Insurance Company - Life insurance

My mom died August 8,2017,she had two life insurance cimpanies. One was Prudental,paid with in 7 days. It was a big policy. Second one was Rockford,that had sold to Reliable Life,3 months,still nothing. Keep wanting things that should be in their computer. Very bad experience.
#1121799
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We have been dealing with a lady named Maddy not sure what her last name is but the agent number is 3776 my father-in-law had policies on all of the grandchildren and he is now past away for about a year now we are trying to get a name change on one of the policies...
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#1115963
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Reliable Life Insurance Company - Brought policy for minor grand child layer for it now can't

Try to ask about policy was told i only paid for policy since payed for it belong to insurer they would have to check on it not mef
#1113578
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My mother purchased a policy for me and understood that I could use the cash value of the policy for college. It was paid off in full when I turned 18. I am now 47 and the cash value is still worhless. It was only $10,000 but this was a poor investment and I am sure...
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1.0
#1104042
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This has been going on for a couple of months, but trying to get in contact with these people is the equivalent of trying to touch God. Their customer service agents have the most stink attitudes I have ever dealt with. Do they get from the nearest labor pool. You get...
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Anonymous
Kelly

I turned them into the BBB and that didn't make a difference, they already have a score of (F) with the BBB and I filed my complaint to their corporate office, no response and...

Anonymous
Anonymous

PLEASE PEOPLE DO NOT GET LIFE INSURANCE WITH THIS SORRY *** COMPANY. MY GRANDMOTHER HAD A $2,000.00 POLICY. SHE DIED 3 MONTHS AGO AND THEY ARE FINDING EVERY REASON NOT TO PA...

I didn't like
  • Customer service
  • There customer service agent not one
#1099428
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My name is Janice M. Harris have had insurance with this company for ions. When I became a grandma put my oldest 3 grandsons on policy.Have recently found out two of the boys were dropped by a conveying agent name Coffey he wrote me a policy I didn't need and remove my...
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#1096346
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Reliable Life Insurance Company - Terrible customer service!!!!!!

I have been trying to surrender my policy for a MONTH. I've called multiple times and been on hold for a total of 4 hours!!! I'm at this very moment in hold...been sitting here for an hour and 20 minutes! I'm so glad I'm canceling this policy. Heaven forbid something happen to me and my family have to deal with this when I'm gone.
1.0
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Exchange, Refund and Cancellation Policy
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#1088542
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Have spent over 4 hours on hold over the last two days. Got a number from some one who couldn't do anything except give numbers for the "claims dept". (That after calling twice, and being put on hold for 30 minutes before I gave up). That number is always busy. How do...
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1.6
I didn't like
  • Customer service
#1076515
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I have been a customer since 2004 it now 2017. 13 years. now they want to *** me around. I find them to be a liar, and all there is to be said concerning unreliable.they made a big mistake concerning two payments I made on my policies . I sent one check in the amount...
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#1057127
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